Comfortable with nice amenities but worn
Stayed 0 days in January, 1
Overall Satisfaction star rating
kwiz01
Moab Getaway
Stayed 0 days in January, 1
Overall Satisfaction star rating
Tourist490319
Happy Camper
Stayed 0 days in January, 1
Overall Satisfaction star rating
Connie G
Great location for Family. For price, should be stocked better
Stayed 4 days in May, 2016
Overall Satisfaction star rating
H4871GJsandras
Manager Responded on 06/15/2016
Thank you for the review and feedback. In the future please contact our office with concerns during your stay so that we may resolve them immediately for you. We manage several condos in that area, and items are often moved from one unit to another. We are happy to provide any items that may have gone missing or need to be replaced. In this case new pots, pans, and cutlery have been purchased, and the next guest will be able to enjoy them. This unit has received fresh paint, new living room furniture and 3 new beds in the past year and should prove updated and comfortable to future guests. We'd love to have you come stay again should the opportunity present itself. Thank you.
Luxury house
Stayed 3 days in August, 2015
Overall Satisfaction star rating
A FlipKey verified reviewer
Nice condo / lots of linens / dirty kitchen
Stayed 4 days in November, 2014
Overall Satisfaction star rating
Bonnie W
Manager Responded on 04/02/2015
Thank you for your review. We take all feedback seriously and use it to improve our units. This condo has since received new bedding, new shower curtains, and new living room furniture. New blinds have been installed in the living room as well. We apologize for the condition of the dishes and utensils. In the future we'd ask that you please contact us to care of that for you. We are here 7 days a week to make sure our guests are as comfortable as possible. Finally, it's important to note that stripping the beds is not required. We offer a program where you can earn a discount on a future stay by leaving the condo in good condition and doing a few small things like stripping the beds and taking out the trash. However, that is fully optional. Thank you again for your stay, and we'd love the opportunity to host you again in this condo so you can see how your feedback has been utilized.
Not super dog friendly. Hidden costs.
Stayed 2 days in February, 2014
Overall Satisfaction star rating
B
Manager Responded on 04/03/2014
First let me thank you for your reservation with us. I'd like to go over a few items and clarify a few discrepancies. We love pets, and are happy to offer a wide array of units that are pet friendly. There is a pet fee to bring a dog, and this cost is outlined in the unit description, the FAQ section, the rental confirmation, as well as our rental agreement. In addition we did call to make sure that you wanted to bring your dog at the associated cost. We are as upfront as possible and want all our guests to be well informed and happy with their reservation.
We do perform per person pricing, which allows us to make our larger units affordable to smaller parties. The per person charge is only $12, not the $35 mentioned. And we are happy to rent condos and let them be completely filled. Simply put in your maximum party size and the condo will be prepared to accommodate you. We simply offer a possible reduction in rate for smaller parties.
Thank you for leaving the condo in good condition when you left, and we'd be happy to host you again on a future trip.
delightful yet disappointing
Stayed 2 days in November, 2013
Overall Satisfaction star rating
traveller
Manager Responded on 04/03/2014
Thank you for your stay and input. We are glad you enjoyed the views and patios, and appreciate the input you've submitted. The unit does have a toaster, which is stored in the cabinets below. We've since moved the toaster to the counter top so that it's easier to locate. The living room actually has completely dimmable recessed ceiling can lights, so you can select any lighting level you'd like. We've had compliments about the master bedroom mattress and this is the first complaint. It is a soft mattress and bedding preferences are unique to each individual. However, we will take you feedback into consideration and look into a possible replacement. As for the cleaning issues, please notify us on your next stay, and we will make it right. Once of the benefits of renting through a property management company is that we are open 7 days a week, and are here to make your stay as nice as possible. Please call us next time! We will locate the toaster for you, and fix/clean any other items that need attention. Thank you again for your patronage, and we'd love to host you again in the future.
space of family life
Stayed 2 days in October, 2013
Overall Satisfaction star rating
No
Excellent Desert Oasis - X1 - Moab
Stayed 3 days in June, 2013
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Lady C
Great for our group
Stayed 3 days in May, 2013
Overall Satisfaction star rating
Hiking Family
Good company, good rentals
Stayed 3 days in May, 2013
Overall Satisfaction star rating
Don
excellent place
Stayed 5 days in April, 2013
Overall Satisfaction star rating
sami kabalo
Very comfortable base camp!
Stayed 4 days in April, 2013
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Diane
Pleasant experience
Stayed 2 days in March, 2013
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Katherine
Very pleasant and comfortable.
Stayed 4 days in March, 2012
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Myrna
Incredibly awesome
Stayed 2 days in August, 2012
Overall Satisfaction star rating
Jbmobley